As a result of the globalisation of clinical trials, one of the biggest challenges that pharmaceutical companies face is the management of the clinical trial supply chain. This work is increasingly outsourced to specialised clinical trial services companies, who become key partners in helping the pharmaceutical company efficiently navigate the clinical supply chain. Claudia Williams and Rishi Saini of Biotec-PCI address the specific features that an online reporting system should provide in order to maximise the visibility and efficiency of the clinical supply chain.

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